Bonus Terms

The following terms are used throughout WinAUD promotion descriptions and these Bonus Terms.

Eligibility requirements may differ between promotions. Members should review the Requirements & Details shown on the applicable promotion before claiming.

A promotion may specify conditions relating to:

• New or existing member eligibility.
• Whether a deposit is required.
• Minimum or qualifying deposit amount.
• Eligible games or game categories.
• Claim method.
• Claim frequency or claim limit.
• Other promotion-specific requirements.

A member must satisfy the applicable promotion conditions before the promotional benefit becomes payable or withdrawable.

A promotion may provide a fixed bonus amount, percentage bonus, free credit, protection amount or other promotional benefit.

Where a percentage bonus applies, the promotional amount is calculated using the qualifying amount specified by the promotion, subject to any stated maximum bonus payout.

For example, a qualifying amount of A$100 with a 20% promotional bonus produces an A$20 Bonus Amount, subject to any promotion-specific maximum.

Where a promotion displays a Wagering multiplier, wagering means the cumulative total amount bet on eligible games.

Wagering does not mean the amount won, the amount lost or the amount remaining in the member's wallet.

In this example, the member must accumulate A$380 in eligible total bets to complete the wagering requirement.

Some WinAUD promotions use a Wallet Balance Requirement instead of a standard Bonus Amount wagering calculation.

Where a Wallet Balance Requirement applies, the required turnover is calculated using the qualifying balance established for that promotion when the relevant promotional balance becomes active.

Where the promotion specifies that both the qualifying deposit and Bonus Amount form part of the qualifying balance:

A specific promotion may use a different qualifying balance calculation. Where this occurs, the calculation shown in that promotion's Requirements & Details will apply.

Only betting activity on games identified as eligible for the applicable promotion counts toward its wagering or Wallet Balance Requirement.

A promotion may specify categories such as:

• Slots.
• Event Slots.
• Selected games.
• Other promotion-specific eligible categories.

Bets placed on games that are not eligible do not contribute toward the applicable promotional turnover requirement unless the promotion expressly states otherwise.

Where a promotion displays a Max Withdrawal, that amount is the promotion-specific withdrawal cap applicable to winnings attributable to that promotional offer.

Example: if a no-deposit promotion displays Max Withdrawal A$28, winnings attributable to that promotion are subject to the A$28 promotional withdrawal cap after applicable requirements have been completed.

General payment and account withdrawal rules are covered separately in Payments and Terms & Conditions.

Each promotion may specify how often it can be claimed and how a member must request the benefit.

Claim Limit

A promotion displaying 1 Time / Account or 1 Time Only may only be claimed once by the applicable member or account, subject to the promotion conditions.

Claim Method

Where a promotion specifies a claim method such as Livechat / CS, the member must follow that claim method before the promotional benefit can be reviewed or credited.

Turnover is based on valid eligible betting activity.

Unless otherwise stated by the applicable promotion:

• Only completed eligible bets count toward turnover.
• Bets on excluded games do not count.
• Cancelled bets do not count.
• Refunded bets do not count.
• Voided bets do not count.
• Reversed transactions do not count.

Turnover is measured using the eligible amount wagered, not the resulting win or loss from the bet.

Some promotional funds may remain subject to wagering, Wallet Balance Requirements or other conditions before winnings attributable to the promotion become eligible for withdrawal.

The effect of submitting a withdrawal while a promotion remains active depends on the applicable promotion and account rules.

Members should review the promotion Requirements & Details before withdrawing where promotional conditions remain incomplete.

Promotions are intended to be used in accordance with their stated eligibility and claim rules.

A promotion may be reviewed where there is evidence of:

• Duplicate or multiple accounts used to repeatedly claim the same promotion.
• Providing inaccurate information to obtain a promotional benefit.
• Circumventing a stated claim limit.
• Manipulating transactions solely to create repeated promotion eligibility.
• Coordinated or artificial activity designed to abuse promotional conditions.
• Other activity inconsistent with the applicable promotion terms.

Where a promotional claim is reviewed, relevant account, transaction and betting records may be considered.

Individual promotions may contain additional conditions displayed in their Requirements & Details section.

These may include:

• Bonus Amount.
• Deposit Required.
• Maximum Bonus Payout.
• Wagering multiplier.
• Wallet Balance Requirement.
• Promotion Max Withdrawal.
• Eligible Games.
• Claim Limit.
• Claim Method.
• Promotion validity or other applicable conditions.